RecoverDOC – Access Your athenaPractice Patient Chart Data LOCALLY During System Outages
In the past six months multiple large, national medical organizations have been hit by cyber-related attacks.
February 2024 – Change Healthcare
https://www.ama-assn.org/practice-management/sustainability/change-healthcare-cyberattack
May 2024 – Ascension
https://about.ascension.org/news/2024/05/network-interruption-update
These are just a few of the examples. Cyberattacks continue to be an issue across all organizations.
You always hope a disaster like this doesn’t hit your medical practice, however this is a reality all practices must be prepared to deal with.
While you may have protection against attacks and system outages, having an additional low cost option to insure providers can continue seeing patients can be invaluable both short term and long term.
RecoverDOC is a low cost solution which can assist your medical staff with critical patient access during a crisis situation. RecoverDOC provides on premises patient charts for scheduled patients AT EACH LOCATION. Information is stored locally on devices (laptop, table, desktop) in the event of a complete outage.
Here is a real life situation a recent athenaPractice / Summit Software Technologies customer was left dealing with in the midst of a crisis.
We recently had a storm come through the area that took down power for most of the city and were advised it would be a week before power could be restored. We have a backup generator but were worried that the fuel was going to be an issue. We were able to use RecoverDOC to create a pdf chart for all the patients we had scheduled for the next week. We were also able to build a chart summary for all our pregnant patients to ensure the hospital and providers would have access to their records. The security it provided the organization at this time of need was unparalleled. The Summit Software Technologies team went above and beyond to assist our organization.
– Robert C, Chief Information Officer, WellnessPointe
RecoverDOC for athenaPractice
What is the cost to your group if patients need to be rescheduled due to a system/internet/network outage?
Looking for a cost-effective solution to ensure providers can continue seeing patients during a system outage?
RecoverDOC is a solution which keeps a “mini” chart for each patient in a .PDF format at EACH facility where patients are scheduled to be seen for easy access.
RecoverDOC allows providers to access patient chart data (in the form of a PDF) and continue seeing patients during an outage.
Each time RecoverDOC processes, the system will also remove old .PDF files no longer needed.
RecoverDOC allows practices to pre-determine the number of days worth of appointment data (in the future) to keep on premises as well as which Document Types to include in the mini-chart.
