Service Layer Hotfix 5 resolves medication duplication issue     

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We recently discovered an issue in athenaPractice™ v20.1 Service Layer Hotfix 4 where duplicate medications are being created in the Patient Chart. This occurs when synchronizing medications after closing the Med Portal window with pending…

Med Management: Patient Safety Advisory

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In some cases, it is possible that SmartSig prescription translations may not match original prescription sigs as expected when using the SmartSig prescription translation tool. Read more here-> https://athenaflex.athenahealth.com/s/hcd…

athenaPractice and athenaFlow RCM Newsletter

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In this newsletter, we gather the top 10 most common workflow gaps and provide best practices for how to close them. Read the newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000D2Ki2

Thrive Summit 2021 Update

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Due to the recent increase in COVID-19 cases and the growing concerns regarding the Delta variant, we have decided to cancel Thrive Summit, originally planned for October 25-27 in Austin, TX. Read more -> https://athenaflex.athenahealth…

Monitoring Performance in CQR Webinar

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The Q3 Quality webinar, Monitoring Performance in CQR, is on September 9 at 2 p.m. ET. This webinar will provide helpful information for understanding your MIPS performance, factors that influence it, and how CQR can help you monitor it. Read…

Quantity units retire early

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As of August 17, the retired units are no longer available when adding or editing a new prescription for a selected list of medications. Guidance to select from available packages when editing prescriptions was not deployed. On August 24 at…

Join our partner, Phreesia, for a webinar

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We invite customers to the “Be ahead of the curve: Provide a patient-centered intake experience” webinar taking place on August 26 at 2 p.m. ET. Register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0696f00000CCq…

Customer Briefing – Join us

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We invite athenaPractice and athenaFlow customers to the Customer Briefing webinar taking place on August 31 at 1pm. Register here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0696f00000CClUOAA1

Scheduling Tools Tips & Tricks

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This month’s newsletter focuses on Scheduling tips and tricks. Read more here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0696f00000CClUPAA1.

Announcing the Thrive Summit Opening Day

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Announcing Jenn Lim from Delivering Happiness as our Thrive Summit 2021 Opening Day Keynote. Learn more about the speaker here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000Cknr0