a message from Chairman & CEO Bob Segert

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We are in the midst of one of the most profound crises of our lifetimes. My heart goes out to you, the healthcare heroes, for being on the front lines relentlessly fighting this pandemic. Read more -> here

confirm with the lab before sending COVID-19 tests

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To avoid unnecessary delays in diagnosis, ordering providers should first confirm that the receiving lab is able to test for COVID-19. READ MORE HERE

COVID-19: We’re here for you

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We want you to know that we are thinking of you on the front lines of managing Coronavirus Disease 2019 (COVID-19). While you are navigating this rapidly evolving situation, we are taking every step to ensure that athenahealth is prepared to…

Action required before Microsoft’s mandatory security update

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There is a security vulnerability in Microsoft’s default configurations. Microsoft will release a required security update in the second half of 2020 that addresses the issue, and in the meantime we’ll provide instructions for users to prepare…

The Dose | Ambulatory Practice Solutions

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Don’t miss the latest on Ambulatory Practice Solutions from athenahealth! Read full article for helpful resources, information, and more.

2019 novel coronavirus (2019-nCoV) update

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 Earlier this week we reached out with initial information on the 2019 novel coronavirus (2019nCoV). CDC released an update today, please read full article for details.

Patient Safety Alert

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We are actively investigating an issue where the Quantity Qualifier may not save as expected in the Rx Refill Form. When entering a medication using the Update Medication form for the first time, a provider can define the dosage type. However,…

your customer success manager is ready to help

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Just a few months ago in September, I shared the exciting news that we were expanding athenahealth’s Customer Success model to all Centricity customers supported by athenahealth. If you missed that communication or need a reminder, I’ve…

tracking the 2019 novel coronavirus (2019-nCoV)

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We’re actively monitoring the spread of the 2019 novel coronavirus (2019-nCoV) now global in reach having been reported in a growing list of international locations. We understand that this has potential effects for you and your patients…

Be in the Know with These New Webinars

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We’re excited to announce that we’re adding new webinars to our Winter Webinar Series, including several webinars designed to help you prepare for the mandatory v20 update by covering topics like tech planning, EPCS, Dr. First, and more.…