Customer Briefing – Nov. 18th

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The Customer Briefing takes place on November 18 at 2 p.m. ET. Join us as we share important product and company updates and answer any questions you may have. We hope that you’ll join us! Read more & register here -> https://athe…

End of Support announcement for athenaPractice 12.3.X and athenaFlow 9.12.X

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Beginning August 1, 2022, we will no longer support athenaPractice 12.3.X, athenaFlow 9.12.X and related product versions. Read more here -> Announcement Link

RCM Newsletter: No Surprise Medical Billing Legislation

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This edition of the RCM Newsletter highlights the upcoming No Surprise Billing regulation. Read the newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000E579H

The athenaPractice and athenaFlow Dose

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This edition of the athenaPractice and athenaFlow Dose newsletter includes content relating to the following topics: Medication Management updates, Success Community ideas, Success Community groups, Connections by athenahealth, No Surprises…

Submit your ideas on the Success Community

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The new Ideas space on the Success Community allows you to share your feedback about our products and how they can be improved. We use the ideas, votes, and comments you post to help inform our planning process for future releases. Posting an…

Service Layer Hotfix 5 resolves medication duplication issue     

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We recently discovered an issue in athenaPractice™ v20.1 Service Layer Hotfix 4 where duplicate medications are being created in the Patient Chart. This occurs when synchronizing medications after closing the Med Portal window with pending…

Med Management: Patient Safety Advisory

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In some cases, it is possible that SmartSig prescription translations may not match original prescription sigs as expected when using the SmartSig prescription translation tool. Read more here-> https://athenaflex.athenahealth.com/s/hcd…

athenaPractice and athenaFlow RCM Newsletter

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In this newsletter, we gather the top 10 most common workflow gaps and provide best practices for how to close them. Read the newsletter here -> https://athenaflex.athenahealth.com/s/hcd-librarypage?Id=0686f00000D2Ki2

Thrive Summit 2021 Update

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Due to the recent increase in COVID-19 cases and the growing concerns regarding the Delta variant, we have decided to cancel Thrive Summit, originally planned for October 25-27 in Austin, TX. Read more -> https://athenaflex.athenahealth…

Monitoring Performance in CQR Webinar

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The Q3 Quality webinar, Monitoring Performance in CQR, is on September 9 at 2 p.m. ET. This webinar will provide helpful information for understanding your MIPS performance, factors that influence it, and how CQR can help you monitor it. Read…