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Another SP11 issue

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Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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sgredvig

(@sgredvig)

Posts: 41

Eminent Member

Anyone ever get a response on this issue? I have an open ticket but no luck.

Posted : December 15, 2015 8:59 am

dduschel

(@dduschel)

Posts: 207

Reputable Member

When I asked for an update I was told my ticket was for our test environment........ so I opened one for production. 1-794811278 Flag & Routing Box limitation post SP 11 upgrade now in Production. It apparently isn't a big deal there so if you don't have a ticket open yet, I would suggest you do it. Above is my ticket number for PRODUCTION this time.

Posted : December 15, 2015 9:46 am

malee

(@malee)

Posts: 1

New Member

We had the same issue with our user drop downs, as well as our Appt book drop downs. The limit was set to 200. We opened a ticket with GE, and were able to get it resolved today with their help. It's a simple change to the mlsetvar.txt file in the Centricity EMR directory. Scroll down to the bottom of the file (see below for the variable name), and change the Value from 200 to the number of users that you'd like to show in your drop downs.

Variable: _LL_CAPPED_COMBO_MAXIMUM
Type: Long
Value: 200

We were told that this limit was created to help with performance, but we're not noticing any issues after changing the value to 5000. Hope this helps.

Posted : December 15, 2015 11:06 am

dduschel

(@dduschel)

Posts: 207

Reputable Member

GREAT thanks that did work in our test system. GE has been in touch and said they will have an answer soon. Probably what you have listed here. Thank you.

Posted : December 15, 2015 11:41 am

sgredvig

(@sgredvig)

Posts: 41

Eminent Member

Thank you so much! this worked in our test environment!

Posted : December 15, 2015 12:14 pm

jkratzer

(@jkratzer)

Posts: 138

Estimable Member

Topic starter

Here is what I finally got from GE:

Goto the client directory
Find mlsetvar.txt
Right click to edit
Scroll to the bottom of the file
Locate the following lines based on option (option 2 is preferred)

To disable the feature entirely

Change following line

Variable: _LL_CAPPED_FIND_DLG_OPTIMIZATIONS Type: Long Value: 7 Hidden

To

Variable: _LL_CAPPED_FIND_DLG_OPTIMIZATIONS Type: Long Value: 0 Hidden

To change the maximum items in the Large List (e.g. user list)
Change following line

Variable: _LL_CAPPED_COMBO_MAXIMUM Type: Long Value: 200 Hidden

To

Variable: _LL_CAPPED_COMBO_MAXIMUM Type: Long Value: NewValue Hidden

Where NewValue is customized value, e.g. 1000

Posted : December 17, 2015 7:28 am

dduschel

(@dduschel)

Posts: 207

Reputable Member

We put this into production last night and have not noticed any issues with performance and have some happy users.

Posted : December 17, 2015 7:34 am

Palko

(@palko)

Posts: 132

Estimable Member

This was done with the idea in mind that the limitless lists would cause performance issues and by limiting the list it would improve. However, I have not seen the users not in the list if you click on the search or browse, just in the dropdowns.

Posted : December 22, 2015 9:49 am

gpincomb

(@gpincomb)

Posts: 278

Reputable Member

We recently made this change to the mlsetvar.txt file and pushed it out to all of our Citrix servers, but I now have a user who's dropdown list have blanked out completely. As far as I know all other users are working properly. It also does not matter what Citrix server this user connects to. Any ideas would be much appreciated.

Posted : January 5, 2016 6:57 am

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