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Appointment LastModfied not updated in some situations

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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[email protected]

(@mfootespineatl-com)

Posts: 11

Eminent Member

Topic starter

We integrate Centricity with some of our external apps and have to do a bunch of circling to get correct data, example, When an appointment status is updated, it does not "always" mark the lastModified in the record, this appears to happen when a charge is what sets the appointment to completed.
Quatris says it is working as designed, but I doubt they even checked, IMO, when the appointment is being updated yet the LastModified is not, this is a bug... it is possible to find the update in the Activity log, that is our current work around.

Is there a way to report a bug to Centricity to try to get some of the glitches we’ve found resolved?

Posted : May 23, 2018 2:55 am

DavidShower

(@davidshower)

Posts: 1255

Noble Member

You will have to open a ticket with GE support, either via portal or phone call. But if a 3rd party program is involved, you will have a tougher time getting a resolution.

Posted : June 11, 2018 12:53 pm

[email protected]

(@mfootespineatl-com)

Posts: 11

Eminent Member

Topic starter

Thanks for the info, though we are using a custom built app, the LastModified is still not correct in many cases in the Appointments table, I would hope they would want to ensure this is fixed, but you are probably correct about getting it resolved.

Posted : June 11, 2018 11:02 pm

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