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Broken Growth Charts (9.12.3)

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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rfordyce

(@rfordyce)

Posts: 1

New Member

Topic starter

We have had multiple complaints from our pediatrics users that the growth charts are no longer functioning appropriately. Before upgrading they would click on Graph > Growth Chart and then click the Down Arrow to view data points from 0-24 months. The issue is now when clicking the down arrow the graph no longer shows any data points if the patient is over 24 months old.
In other words as parents are bringing in the child for their 24 month appointment (or later) the doctors can no longer look at the growth chart for 0-24 months.

The response from Centricity is that this is targeted for a fix in a future build. Workarounds include using the predefined selections and use "Show Graph" instead of growth chart. Or using the "Percentiles" button when looking at the Growth Chart.

Has anyone else encountered this issue and come up with a fix? Our team recalls at some point in the past making some changes to local files to correct a growth chart issue but support has told us we will just have to wait for the next build.

Posted : November 6, 2019 3:28 am

cschmidt

(@cschmidt)

Posts: 1

New Member

We are having the same issue, plus our growth charts are freezing every time it refreshes against the jboss server.

Posted : December 10, 2019 6:45 am

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