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Topic starter
If 2 providers order different Rx in the same note it locks up the note and GE has to either run or give you a SQL to run. This happens often for us with our after hours clinic as providers share the day.
Posted : December 23, 2014 11:31 am
GE is aware of this and there is a script they can get you. anytime we get a note that is locked up due to 2 providers prescribing, we run the script after business hours and the note can be signed.
Posted : January 2, 2015 10:12 am
Topic starter
We have GE run that script for us, but they do it during business hours. Is there a reason you run it after hours?
Posted : January 8, 2015 3:59 am
Are you getting the "another user is currently updating this document" lock? If so, GE gave me the script.
Posted : August 25, 2015 7:03 am
Topic starter
Actually, no we haven't see this since 9.8.8 I don't think. I don't want it back either : )
Posted : August 25, 2015 7:13 am
