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CPOE-A&P CCC - Orders Not Inserting

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

SR # 1-750811591

Many diagnoses coded into our CPOE form are not inserting the orders when appropriate/expected. GE's current recommendation is to upgrade to latest release/patches. :-\

Anyone else had this issue?

Posted : October 28, 2015 3:40 am

DavidShower

(@davidshower)

Posts: 1255

Noble Member

For orders not pulling into the assessment, have you checked the following lines at the bottom of the CPOE TFE files for the affected specialties?

fn ccc_Adult_cust_orders_automatic_insertion() {"yes"}
global _ccc_Adult_CPOE_add_Other_orders_to_note = "yes"

Posted : October 28, 2015 11:33 am

Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

Yes, on every specialty they are set to "yes".

Posted : October 29, 2015 1:46 am

dmcintire

(@dmcintire)

Posts: 48

Trusted Member

We have the same problem. I noticed that this is only a problem when the diagnosis has no crosslinked ICD-9 code. If a Problem has a valid ICD-10 and ICD-9 then the associated order can be inserted into the CPOE. If the problem has an ICD-10 but no associated ICD-9 the orders cannot be inserted. After talking to support they said it was not the first case they had seen and that it would probably be addressed in an upcoming patch.

SR #1-748739081

Posted : October 29, 2015 3:14 am

Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

When you say no ICD-9, do you mean it's blank in Cenricity, or that there exists no ICD-9 equivalent? Can you give an example so I can check on my end? Thanks!

Posted : October 29, 2015 3:29 am

Sam

(@sam)

Posts: 371

Honorable Member

Topic starter

Also, what version(s) of CCC are you using? Thanks!

Posted : October 29, 2015 7:02 am

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