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CPS 12.0.7 : INSURANCE TAB in Registration = a NIGHTMARE!

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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lyocher

(@lyocher)

Posts: 41

Trusted Member

Topic starter

Hi all,

I am looking to vent a bit- in hopes there may be a solution or faster way around adding a new insurance set to a patient's registration.

I find changing insurance in the insurance tab extremely labor intensive. Why does it lose the allocation set and make me reenter? Same problem goes for adding a secondary, or tertiary insurance plan.. everytime we add a new insurance or change it, we have to re- enter the allocation set for the previous insurance.

HELP!! Any solutions or is this a bug??

Thanks,

Lyndsay

Posted : February 9, 2015 4:51 am

angelahunsberger

(@angelahunsberger)

Posts: 290

Reputable Member

Hi Lyndsay,

Unfortunately, this is how its designed. It's especially frustrating when all you are doing is adding an insurance then making it inactive because you need it available for a case.

Some offices attach an allocation set right on the insurance carrier, but that is not too common since most have various copay amounts.

I wouldn't say its a "bug" but certainly something to submit for an enhancement request.

Posted : February 10, 2015 7:54 am

tnc

(@tnc)

Posts: 517

Honorable Member

Since you are referencing 12.0.7, do you know if this is this a problem in 12.0.6 and prior too, or just 12.0.7?

Posted : February 11, 2015 8:58 am

lyocher

(@lyocher)

Posts: 41

Trusted Member

Topic starter

TNC- Unfortunately, It has been an issue since day one with CPS 11.

Posted : February 12, 2015 7:21 am

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