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CPS12.0 and IE11 with Growth Charts

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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mkherman

(@mkherman)

Posts: 53

Trusted Member

Topic starter

Yes, I know we are 5 years behind. We were working to upgrade to 12.3.3 but ran into performance issues and have put it on hold for now.

However, we really need to upgrade outdated software on the 12.0 servers. We run entirely in a Citrix environment. We tested moving to IE 11 but discovered that growth charts stopped working.

Is anyone aware of a solution (other than upgrading Centricity) that will get growth charts working on 12.0 in IE 11?

Thank you!

Mary Kay Herman

Posted : January 6, 2020 10:38 am

BrianAPHN

(@brianaphn)

Posts: 106

Estimable Member

I think I remember the IE 11 conflict with the growth chart begin resolved in a later version of CPS 12.0. Possibly around 12.0.10 but don't hold me to that.

Brian

Posted : January 7, 2020 4:52 am

mjharunk

(@mjharunk)

Posts: 191

Reputable Member

There is script on the JBOSS that controls the Growth Chart functions. I'm Oracle so it might be a little different on our end, but prior to our last upgrade upgrade we had to make some updates to the dosing calculator script so that it would work with IE11.

Check for a function in the Growth Chart script on the JBOSS called checkClientCapabilities(). That function verifies the version of IE. If you comment it out it should work, but I would test in a non-production environment first.

Posted : January 9, 2020 8:42 am

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