Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

Citrix Vs The Centricity Schedule...... FIGHT!

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

5 Posts

3 Users

0 Reactions

62 Views

RSS

Scott Forest

(@sforest)

Posts: 527

Honorable Member

Topic starter

We have been experiencing this odd issue where around the 2/3pm slots and down are completely black, sometimes you can see the white names in the blackness but is completely black. After scrolling through a certain number of providers it is black as well. This only happens with the Centricity schedule, it occurs nowhere else and is only affecting two computers. Oh and it doesn't affect Citrix clients, only PCs. And if we remote into the Citrix session we cannot see it, only when we remote into the PC. It also happens on both windows 10 and 7 pcs. Any thoughts?

Posted : August 16, 2017 7:57 am

sgredvig

(@sgredvig)

Posts: 41

Eminent Member

We recently had this issue with a user but they were connected via Citrix and it was not happening on our thick clients.
We had to change the view down to 90% zoom vs 100% and then all of the columns appeared.
Not ideal but worked.
Very strange!

Posted : August 16, 2017 8:09 am

Scott Forest

(@sforest)

Posts: 527

Honorable Member

Topic starter

thank you, that does work

Posted : August 16, 2017 8:17 am

mkherman

(@mkherman)

Posts: 53

Trusted Member

We are seeing this also. Once you shadow the issue goes away for that user for that session.
It seems to always happen to the same users.
Thank you for the solution- just curious if anyone found another solution.

Posted : September 5, 2017 3:52 am

Scott Forest

(@sforest)

Posts: 527

Honorable Member

Topic starter

We came up with a solution. I believe this is the article we got it from

https://support.citrix.com/article/CTX133935

Posted : September 5, 2017 3:56 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
0 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0