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Topic starter
Hello,
I performed a knowledgebase update. Everything completed successfully.
When I went to restart the Centricity application, I am receiving "Cannot connec tot SUTrain database" error.
I cannot get it to point to our patient db. I did the connection test and our db connection was successful.
Any assistance would be greatly appreciated.
Thank you.
Posted : December 29, 2019 1:30 am
Typically this happens if the client tnsnames.ora and/or cfw.ini file is messed up. I've also seen it if the database is shutdown. If you need me to take a look for you just let me know. It's usually an easy fix.
Batman
541-610-2746
Posted : December 29, 2019 9:40 am
Topic starter
Could you give me an example of something that would make it messed up or some things I could check?
Thank you in advance
Posted : December 30, 2019 9:22 am
