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Has anyone else experienced an error stating: "Database not changed. Click Yes to continue"?
I have seen this come up a couple of different times but I am not sure why. It results in having to click either yes or no MULTIPLE times before the box will go away.
Posted : September 20, 2016 8:59 am
I have seen this and I'm not sure why as well. I believe it to be related to multiple users somehow accessing a chart at the same time. But this is just my theory and has not been substantiated. We have seen then thru several versions including CPS 11.
Posted : September 20, 2016 9:25 am
We just had this happen in our development environment. For us, it appears whenever we try to discard a document. No matter how many times we click "Yes", it doesn't close. If we click "No", the document is automatically held in the patient chart. This error started happening after we restored our development database from our training environment.
We were told by our vendor that this is a known defect in the product and that there is no ETA to resolution.
The workaround that was suggested to us was that we sign each document and then file them in error. I'm glad this is only happening in our development environment! I can't imagine having to do that in production...
I wanted to put this here, even though it's been three years since the post, because the more information about an unresolved issue, the better!
Posted : May 28, 2019 10:32 am
