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Delays to chart note

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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melanieb

(@melanieb)

Posts: 3

Active Member

Topic starter

Hello,

Just wondering whether anyone has any forms that seem to have a delay or lag from when selections are made on the form and when they show up in the Chart Note? We have a specific form that users enter information into and then route and intermittently that chart note is not populated with the information from the form when they route it. They are able to refresh the note and the information pulls in. Just wondering if anyone else has seen this issue.

Thanks!

Posted : January 17, 2018 5:36 am

rwilliams

(@rwilliams)

Posts: 454

Honorable Member

It sounds like you might have some triggers not setup correctly.

For example, if your Chart Translation looks like:

FMT(MyCustomFunctionHere(),"B")

and your custom function is pulling in observations, meds, orders, etc, updating the meds/orders/obs will not update the chart note until the note is refreshed. Instead you need to pass the custom function the clinical data as input so that when they get updated, the translation changes.

You would need something like this.
FMT(MyCustomFunctionHere(OBSNOW("TEST")),"B")

Even if you don't use the value you pass in, you still need it if that value changing needs to trigger an update.

There are other things that can cause the issue. If a trigger updates a value, that value update can not cause another trigger to fire.

Posted : January 18, 2018 3:16 am

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