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Discarding a document once Med Mgmt has been run

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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Kerri

(@kerri)

Posts: 8

Active Member

Topic starter

We are currently in preparations to go live on the 22nd, we are seeing in Test that you can no longer Discard, Remove/File in Error a document once anything in Med Mgmt. has been changed. This causes concern with leaving documents in a chart that are incorrect we can change the summary line so that the document is not considered true, but we are not comfortable with leaving an incorrect document in a chart.

In May's release notes it states the "work around" is to create a new prescription and send it to the pharmacy. It doesn't explain how they are discarding the document, when we try to discard we get an error that you can not discard a document with clinical changes.

Any advise on this and any other Med Mgmt. issues/concerns would be greatly appreciated.

Kerri Falco

WMCHC IT Dept.

Posted : May 10, 2021 11:50 pm

evanrijs

(@evanrijs)

Posts: 10

Active Member

Hello,
We had to submit a case to figure this out and basically if medications are involved, you can no longer file in error/discard. The process changes is what they told us but we are finding it nearly impossible still. They sent me a guide, I have attached it below. Hopefully this is helpful to you!

Discard or FIE Documents with Medication Management Activated_athenaPractice_v20

Evie Van Rijs

TNC Clinical Services Manager

Posted : May 11, 2021 12:34 am

Kerri

(@kerri)

Posts: 8

Active Member

Topic starter

Thank you very much!

Posted : May 11, 2021 12:55 am

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