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Drug interaction/Smart Search Bug

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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gibsonmi

(@gibsonmi)

Posts: 827

Prominent Member

Topic starter

Hello,

We opened a case with GE to investigate an issue that our providers are having a lot of trouble with, and GE is telling us we are the only ones having this issue, which I find it a little bit difficult to believe since it occurs in all three of our databases. I am hoping someone here can check their systems for the same error and let me know if you have an instances. The error that comes up says "GEHCGEHC.Centricity.EMR.Model.ServiceLayer.EmrServiceLayerException: Errors during Drug Ineraction Override save - personID : personID value: <pid of one patient> is different from the document value: <pid of different patient>" (Note interaction is spelled wrong) If you run the below query you should find if you have any instances. Any help would be appreciated. We are running CPS 12.2.0.2950. Thanks

select * from errorlog where logmessage like '%drug ineract%' order by LogTimestamp desc

Posted : March 6, 2017 8:42 am

mcwilson

(@mcwilson)

Posts: 92

Estimable Member

We do not have any instances of this in our database.

Mike

Posted : March 6, 2017 9:59 am

gibsonmi

(@gibsonmi)

Posts: 827

Prominent Member

Topic starter

Thank you for checking

Posted : March 7, 2017 12:45 am

gibsonmi

(@gibsonmi)

Posts: 827

Prominent Member

Topic starter

In case anyone else has this issue, we found that if we go to preferences and uncheck the box for 'Apply prior override reason' the instances of this problem drop to zero or near zero. GE hasn't given us any useful info yet.

Posted : March 21, 2017 1:09 am

annakirby

(@annakirby)

Posts: 20

Eminent Member

Sorry none with that error is that a fatal error?

Posted : May 4, 2017 7:56 am

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