EMR 9.5.1_10 > Go > Setup > Settings > Users > Users > Search > Error Unknown exception
Searching for various last name only crashes Centricity, only when "Show active users only" is unchecked.
If I add a comma and partial firstname, searches fine.
If I change search to Show Active Users Only, and search by same last name only above. Unable to replicate.
Sometimes error is after selecting search 1 time. Other names 7+ times. However seems consistent the number of clicks to cause the crash when starting at the top of the location tree.
We've reviewed patient names, etc. for any invalid data.
Looking for any input? Thank you, Nikki
Centricity EMR has encountered an error and will shut down. A crash log file has been written to disk.
We are sorry for the inconvenience!
Error: Unknown exception.