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Hello, wanted to ask the angry mob if anyone has noticed lag/delays in form performance? Specifically on a Windows Server 2012R2 application environment? Providers have noticed there are significant (10-20seconds) delays in radio button clicks, or data collecting within most Forms from the 12.2 update.
We are currently running CPS 12.2.0.2950. Our CPS server is a 12 core, 32GB RAM, SSD machine on windows server 2012R2. our Citrix appliance is similar specs with slightly less processing power, but problems persist on Windows 10 desktops as well.
Posted : March 7, 2017 2:41 am
We found that certain form components were causing the issue. The worst one was the Meaningful Use advisor that we had at the end of each encounter. It kept trying to pull in information when we entered anything into another form component. We took that out of all of our visits, and things run much smoother. We had a similar issue in the past with an ebola form and an asthma form. I would suggest making a test encounter and trying it without certain forms to see if things improve.
Posted : March 7, 2017 6:41 am
