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Form randomly deleting from EMR (Prescriptions form specifically)

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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mond08

(@mond08)

Posts: 74

Estimable Member

Topic starter

Hi,

I have seen on a few occasions where a form was imported into Network Training (such as a new/updated Vital Signs form) and then the "Prescriptions" form was completely deleted from the EMR. All document templates that referenced the "Prescriptions" form were then replaced by the new/updated Vital Signs form. In some cases the "Prescriptions" form would still be in the system, but in others it was completely removed and we had to re-import it in.

This happened in our production environment this morning which of course caused some issues. Luckily we caught it fast, however I was curious if this has ever happened to anyone else.

Thanks

Dave Montgomery

Crozer

Posted : October 3, 2016 4:29 am

mjharunk

(@mjharunk)

Posts: 191

Reputable Member

This is a known bug within CEMR. It normally only happens when lots of forms are being imported quickly by the end user.

I wish there was a fix in place. Key is to have backups of everything!!!

Posted : October 3, 2016 7:58 am

relliott

(@relliott)

Posts: 145

Estimable Member

This has happened to me as well. Very frustrating since it causes issues for the end users when they start getting MEL garbage in their note. I couldn't figure out what had caused it with the form I had imported.

Good and Not good to know that it's a EMR bug!!

Posted : October 7, 2016 5:50 am

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