Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

HTML Prescription Form - Duplicating Another Forms Text Translation Above

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

3 Posts

2 Users

0 Reactions

61 Views

RSS

mylesw

(@mylesw)

Posts: 5

Active Member

Topic starter

Hello,

We are experiencing issues with the Prescriptions form (v12.3.2.3116) duplicating the text translation from another form in the encounter type. I have been able to replicate the issue randomly. More often than not, the form that it duplicates is our custom Impression and Plan HTML form. The I&P form is the last form in the encounter type/document template. However, we've had the Med-Allergy Reconcilation Mel an other HTML forms duplicate. We are able to right click on the duplicated text, and then click remove form. This removes the duplicated text, but you are unable to make any changes to that form's content. If you re-add the form, the text translation duplicates again. In some cases, it displays as html code rather than translated text. Has anyone else had this issue? If so, is there a resolution? This is occurring multiple times a day.

We are on CPS v12.3.2.3116.

Thanks in advance!

Myles

Posted : June 6, 2019 9:49 am

mikeseale

(@mikeseale)

Posts: 344

Reputable Member

Depending on how your custom HTML was developed to send text translation to the chart, you could be using the same variables as the prescription form. That causes both forms to fight over writing the text to the chart. Without seeing the back end of your custom I&P HTML form, I won't be able to give you much more than that.

You could try writing your translation from the I&P form to a document variable instead to see if this is indeed the case.

Posted : June 13, 2019 3:22 am

mylesw

(@mylesw)

Posts: 5

Active Member

Topic starter

Thanks for the reply! As we've continued to troubleshoot the issue, I've been able to replicate the text duplication with MEL and other HTML forms. GE/Athena is aware of the issue (have emails confirming they are able to replicate the issue). Per GE/Athena, they are unable to replicate the issue in v18/v19. I guess we will have to deal with it until that version is released, whenever that is.

Posted : June 13, 2019 4:05 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
0 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0