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Oct 2016 KB Update Issue Installing

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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archived-user-5463

(@archived-user-5463)

Posts: 2

New Member

Topic starter

Has anyone installed the Oct 2016 KB update and received any errors? We were unable to install the KB update in our test environment and received the following errors:

Error 1 returned from sqlplus /nolog@F:\oracle\mlserver\cpo\scripts\vercheck.sql

2 critical errors occurred while running script see F:\oracle\admin\cpo\log\vercheck.log for details.

There appears to be a version problem - we did successfully install the Sept 2016 Full KB update with no problem last month.

I have already put a ticket in with GE but no word just yet. Has anyone been able to install the Oct 2016 KB update successfully?

Posted : November 11, 2016 3:38 am

JillSnider

(@jillsnider)

Posts: 110

Estimable Member

We installed successfully with no errors.

Posted : November 11, 2016 4:02 am

tnc

(@tnc)

Posts: 517

Honorable Member

Worked for me just fine in the test environment. I was planning on installing this weekend in production.

Mike Zavolas
Tallahassee Neurological Clinic

Posted : November 11, 2016 7:15 am

ekappes

(@ekappes)

Posts: 87

Estimable Member

There does seem to be something strange about the October update. On both our test and production servers, it launched the client installation after I clicked on the Update Knowledgebase button. After I canceled the client installation, the KB update ran normally. When it happened on the test server, I figured that I had been distracted and clicked on something I shouldn't have. When it happened again on the real server, I figured that there was something peculiar about the update.

Posted : November 12, 2016 9:24 am

petemarkey

(@petemarkey)

Posts: 373

Honorable Member

successful installation in test, nothing unusual.

Posted : November 13, 2016 10:06 am

Marketing Committee

(@marketing_committee)

Posts: 358

Reputable Member

Not that it helps but I didn't have any issues. Maybe rerun the Full Update and then Apply October Again.

Posted : November 16, 2016 4:32 pm

archived-user-5463

(@archived-user-5463)

Posts: 2

New Member

Topic starter

Thanks for all the input folks! We ended up working with GE and discovered that there was a pop-up that we had to select "Yes" to. I don't know the exact wording of the pop-up, but it was one that we don't normally receive.

Posted : November 17, 2016 1:16 am

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