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Prescription form not showing new meds in current update.

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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cecild

(@cecild)

Posts: 314

Reputable Member

Topic starter

I have had a couple of occurrences of newly added meds not showing in the prescription form. This is not a problem I have been able to re-create. It is only in the current update that they will not show. If you start a new note they will be there even if the original is not signed.

I was just curious if anyone else has seen this problem in their environment.

Thanks

Cecil

Posted : December 2, 2015 9:03 am

DVI1501

(@dvi1501)

Posts: 80

Trusted Member

We have seen this before. There are 2 known issues with refreshing issues with that form.

CISDB00062287 & CISDB00051161.

Because of this, we train our providers to only use that form to refill a Rx that exists in the chart before the update (refill only). Add/Change/Stop (and send) - all do within the Medications button at the top of the update - that will open the medications window of GE.

Posted : December 2, 2015 9:22 am

relliott

(@relliott)

Posts: 145

Estimable Member

We also have the same problem. I was given the SPR 62287, but wasn't given the other one that DV1I1501 mentions.

Posted : December 3, 2015 5:40 am

cecild

(@cecild)

Posts: 314

Reputable Member

Topic starter

Thanks everyone for your comments. Helps to know others are experiencing this and allows me to attach to existing SPR's

Posted : December 4, 2015 6:43 am

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