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I noticed that the first time I try to print a "problem report" after a fresh launch of Centricity EMR 9.8.7_5 (by opening a patients chart to the summary page and clicking Print -> Problems Report -> Preview) the report comes up almost instantly. After that, if I try to preview the same report again or even the same report on a different patient, it can take 60+ seconds to load the report no matter how many times I try. If I want it to be quick again, I have to restart EMR.
Can anyone verify for me if this is happening on your system as well and if so does anyone have any information about the issue? I do not have the same issue with the Medications report which is almost identical from a crystal reports perspective.
Posted : March 11, 2015 11:18 am
