Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

System error when signing a note

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

2 Posts

2 Users

0 Reactions

67 Views

RSS

jmazurow

(@jmazurow)

Posts: 86

Estimable Member

Topic starter

We have one encounter, that contains one custom form. When some users try to sign the note, they get the following error, but others do not get this error. Has anyone ever seen this ? I do not find any user restriction code in the form itself. Thanks.

John
MVHS

System has encountered an error.

User kklotz is not granted access to sign the document 1757...........

EmrServiceLayerException: User kklotz is not granted access to sign the document 1757.......
at GEHC.Centricity.EMR.Model.ServiceLayer.EmrWebServiceClient.CallWebService[TReturn](Func`1 webServiceCall)
at GEHC.Centricity.EMR.Model.ServiceLayer.EmrWebServiceClient.CommitClinicalListChanges(Decimal sdid, Boolean signAll)
at CWpfEmr.CommitClinicalListChanges(CWpfEmr* , Double sdid, Boolean signAll)
FaultException`1: User kklotz is not granted access to sign the document 1757..........

Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Posted : September 28, 2015 8:45 am

dduschel

(@dduschel)

Posts: 207

Reputable Member

Is this a sensitive patient? If so, then check the privileges for user kklotz. Our nurses and reception can't print clinical visit summary because they don't have privileges to export sensitive charts. Physicians can.

Posted : September 28, 2015 9:26 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
0 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0