I was forwarded an e-mail today indicating that GE has been able to recreate the problem and is working on a fix. The steps to reproduce is included below. It seems that logging out and logging back in will trigger the observation terms to refresh. I have also been told that just changing to a different patient chart and then coming back to the patient where the problem was seen will also trigger a refresh.
This is from the original e-mail on steps to reproduce:
1) Logon as user 1 (hwinston) and bring up patient’s chart – don’t need to edit any document, just have the chart pulled up
2) Logon as user 2 (pchan) and bring up patient and now start an update and enter vitals (I used the Vital Signs CCC form). click on Text and see that vitals are added
3) Put the chart on hold, checking or not checking the box for “Sign Clinical List Changes” don’t make a difference
4) Back to user 1 (hwinston), click edit and the vitals are NOT on the form or on translation
5) Note: If hwinston logs off and back on, the vitals will be there
We don't get the "Too much data..." error at the same time as when the Vital Signs go missing. We do, however, get the "Too much data..." error on other occasions. We use a mix of CQIC, VFE, and even a few EFE forms; however, while trouble-shooting teh "Too much data..." error recently, we even tried creating a simple "Hello World" vfe form, and put that into a chart update all alone, and even that form randomly triggered the error message.