Is anyone else experiencing issues with text disappearing from CCC forms when the document is signed? We are especially seeing this with the HPI form. My physicians are pretty frustrated especially when they see a complicated new patient and type in the HPI, view it in the text translation only to have it disappear when signed.
Do you have a VFE form in your encounter that hits the same obs as your CCC form? VFE and CCC do not play well together when sharing obs. It will appear to work fine but then when you put it on hold, everything is gone.
Good Luck!
I do have a VFE form in the template but I am pretty sure it does not share any obs- it is a lab order form with problems and orders. I think I may remove it and see if it is the culprit.
Thanks!
Cheryl