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Truven and ICD10 problem

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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dcarpenter

(@dcarpenter)

Posts: 323

Reputable Member

Topic starter

Is anyone else feeling like their Truven Handouts button (the Blue "i") is not giving as many results as it did with ICD 9? My providers used to get several handouts to pick from for things like pregnancy (V22.1) or Diabetes (250.00), but now with the ICD10 Codes, we are often getting the dreaded "The search ran successfully but no results were found" message! things like "Supervision of normal first pregnancy, second trimester (ICD10-z34.02)" are not giving any results!

It is going to be hard to meet our 10% MU goal, when over half of the problems on the patient's problem list do not return any results.

Thank you for your input guys

Posted : October 12, 2015 12:01 pm

kwest

(@kwest)

Posts: 76

Estimable Member

This is a known issue with GE. They told me they are working with Truven to fix the issue. I brought up the same concern to GE with respect to meeting MU measures for patient education. There are a lot people with Diabetes, how are the Providers supposed to meet MU if they have to go outside of GE to give their patients education? The tech did not have an answer. He was supposed to call me with a work around but he never did.

Posted : October 12, 2015 12:28 pm

dcarpenter

(@dcarpenter)

Posts: 323

Reputable Member

Topic starter

Thank you for letting me know that this is a known GE issue. we have a handout form that records meaningful use inside an encounter, but some of our providers have grown to love the blue i button.

Thank you again for the prompt reply. hopefully this gets resolved soon!

Posted : October 12, 2015 1:28 pm

kwest

(@kwest)

Posts: 76

Estimable Member

Hi Daniel, may I ask how are you able to connect handouts in an encounter to count towards MU?

Thanks,

Kimberly West, RN

708-229-5250

Posted : October 13, 2015 4:25 am

dcarpenter

(@dcarpenter)

Posts: 323

Reputable Member

Topic starter

Sure thing! we have a form that lets the user select what handouts from Centricity that they would like to print, and then the following MEL code saves the handout to the database with the code for meeting Meaningful Use:

{Add_MUActivity_Log(12,user.loginname,Handout + ": MU handout given. ")}

The "Add_MUActivity_Log" function takes 2 arguments:

the code for which meaningful use item you are recording (12 is for the handouts measure)
a description or comment about the current MU item (we are adding the name of the handout, followed by ":MU handout given")

we also use this form to allow the client to do web searches on Truven, Uptodate, and PERC, and then a popup asks if meaningful use handouts were given. if the user answers yes, the same code above records to the database.

Please let me know if you have any further questions.

Thank you!

-Dan

Posted : October 15, 2015 5:54 am

ronmoses

(@ronmoses)

Posts: 158

Estimable Member

Most of the missing handouts reappeared this morning. Not 100%, but most. And I believe this was technically a Truven issue, not a GE issue, but that's academic.

Posted : October 16, 2015 9:12 am

tpierson

(@tpierson)

Posts: 10

Active Member

Dan,

Would you mind either giving me a call (253-446-3203) or sending me a screenshot of the form you are using that you describe above? We have the same problem here and your solutions sounds very nice.

Thanks,

Tim Pierson
Director of Patient Services
Woodcreek Healthcare
Puyallup, WA

Posted : November 30, 2015 5:54 am

dcarpenter

(@dcarpenter)

Posts: 323

Reputable Member

Topic starter

I have sent you an email with the screenshots and explanation. If you need any further info or assistance, please let me know.

Very nice to meet a fellow Washingtonian on the boards. I am across the mountains in Moses Lake.

Thank you,

Daniel Carpenter

Posted : November 30, 2015 6:49 am

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