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Topic starter
I have a user who gets an unsupported browser error in the patient portal. This does not happen all the time. It is an intermittent issue. It works fine for about 4 to 5 days then they get the error. Then it work again. The user has the same config settings as the other users in the office.
Posted : July 10, 2017 2:17 am
Which patient portal are you using?
-dp
Posted : July 10, 2017 3:14 am
Topic starter
The user is using CPS12 and it is a fat client.
Posted : July 10, 2017 5:54 am
One of our users got this message the other day. I reached out to SureScripts asking about browser compatibility. I was told that Enabling Cookies and adding the website to Trusted Sites is recommended.
Posted : July 11, 2017 8:05 am
