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Visualutions Pros and Cons

Bugs, Known Issues, Open Cases

Last Post by Anonymous 1 second ago

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tgreene

(@tgreene)

Posts: 1

New Member

Topic starter

Hello all,

I'm currently looking at a new add-on for our EMR (CPS) to assist with managing referrals. Has anyone had experience with this particular application and if so, any issues or concerns? Positive feedback as well?

Posted : June 28, 2016 4:44 am

joshua.tilson

(@joshua-tilson)

Posts: 130

Estimable Member

We don't use Visulutions for referrals, but just about everything else.

They do a good product and they have excellent support. Honestly you can't go wrong with them from a functionality and support standpoint.

Posted : June 28, 2016 5:41 am

gpincomb

(@gpincomb)

Posts: 278

Reputable Member

I agree with Joshua, we have them for our Centricity integrated Dental software, we also have their CHC Registration, Billing add-ins, and their reporting piece for things like UDS. We have always had good experience with their support, even when things were more Centricity related and not Visualutions related. When I was still fairly new to our company, we even paid Visualutions support to upgrade us from CPS9.5 to CPS11.0, because they had a cheaper quote for the upgrade and we trusted them to do it and it went real smoothly. We have had very little issues or requested changes to their products.

Posted : June 28, 2016 9:46 am

joshua.tilson

(@joshua-tilson)

Posts: 130

Estimable Member

Hold on a Minute! You can pay Visulutions to update CPS for you!!? i wish we had known that earlier! Oh well, now I'm the "expert" and do the upgrades!

I have to say If you do request an enhancement or feature, they are typically very responsive and will work with you to do so.

Posted : June 29, 2016 1:10 am

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