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Topic starter
We are having the occasional issue of a user signing into GE only to see another users name on appearing as the user.
Some testing and research that we have done suggests that the issue may be tied to the following actions. A user leaves a workstation with GE logged on. GE times out. A different user attempts to use the workstation and signs into GE with their Sign on. The previous user appears to be signed on, signs documents, etc even though the latter user has signed in with their sign on.
Has anyone else experienced this? Have a workaround?
Posted : February 12, 2015 9:19 am
We have not experienced this issue that we are aware of on CEMR 9.8.6. Could you tell us what version you are on?
Posted : February 13, 2015 4:25 am
Topic starter
Sorry, I should have included that in the first place. We are on CPS 12.0.7. Although we have experienced this at earlier versions. I should also add that most of our users are on VMware clients. We are still testing different scenarios to see just how this is happening. Fortunately it does not happen often, but there is a big security concern here.
Posted : February 13, 2015 4:53 am
