We upgraded last Monday from EMR 9.5 to EMR 9.8 and these were the issues we encountered:
1. The Entry button on the HPI form. It's producing data errors and MEL language.
2. When entering orders, you may receive a pop up stating that there is no auth. provider for one or more orders.
3. Phone notes producing problem list.
4. For Peds 13-18, the Bright Future forms are not listed on the HPI inserted forms column. They are still accessible by inserting the form itself. Also, if clicking the PE for for this age group, it's taking you to the adult PE form. If you click the next form button, it will take you to the age specific PE form for peds.
5. Also, on eRX's, some have been getting a box pop up asking to confirm the provider of the refill. At this time, you will need to verify it.
6. Referrals and imaging test orders are printing instead of faxing to service providers.
7. When creating letters or in the chart text, the bold, italicized and underline buttons are not working.
8. Risk Factors form for Alcohol. If using the 'Load Prior Value' button, it's not populating the previous values. Also, if the Alcohol section is checked, the seatbelt, exercise, etc. is listed under so it's hard to see they are different items.
9. Sometimes when in the refill button, none or partial meds are listed. When you go to the med list, they are all listed. You need to change the med in the med button and add the refill there. If you go back to the refill button after that, all the meds and the refill you just did will populate.
11. When deleting the FH from 9.5 in the general comments, once you click Ok, they populate back in the general comments.
13. If the problem does not have a start date listed, and you go to make a change, it defaults to a start date of 1/1/1960, even if the patient was born after that date.
14. When completing orders, some have encountered a pop up stating that the printer was unable to access (printer name).
15. Reported that some patients can't see any of their vaccines while in their Kryptiq portal account.
16. When entering FH, it's duplicating on the problem list.
17. FH that was removed from being added to the problem list is still being added.
18. Orders are not showing in the CPOE or anywhere in the chart note.
19. Slowness in adding orders.
21. When checking the drug interactions from the medication button, there are none listed. You need to close the form and use the Drug interactions button from the main text prior to ending the update.
22. Some of the ICD-10 folders are mislabeled. It may state the folder contains elbow/upper arm items, but once you go into that folder, it's leg items.
23. The Midmark EKG's/Spiro's can be opened, but not able to edit.
24. Medications are being duplicated on the med list when completing the drug overrides.
25. On certain patients, getting a "too much data for field" error when using the med button, you have to go to Rx refill button to work.
26. HPI form is only opening on initial visit.
27. If our custom list descriptor for dx code does not match the descriptor in the reference database, it gives an error to the user that the code you've chosen is obsolete, may cause billing error. Dx code is exactly the same. They have the ability to click through and use it anyway.
Posted : June 9, 2014 5:17 am