Is it possible to change the order of the document types under the "All" view on a users desktop? I know you can Organize them, but one of our providers wants a more specific order. I tried to suggest that we just start a new folder with the document types he wants grouped together but he was not interested in that option. He just wants to be able to group them they way he wants under the "All" folder.
The All folder lists the document types alphabetically, and is not in any way editable. I know your pain of having to tell providers that, but your suggestion of building a new folder for him is really his only choice if he wants to have customization.
We are on CPS 12 and ours do not show in alphabetical order. In fact he had mentioned that he would be ok with them being organized alphabetically. He was wanting to customize this so that all of his encounters that begin with "Hospital" would fall next to each other. We have 3 Hospital encounters set up for this provider and currently two fall next to each other under the "All" view and the other is farther down the list. Thank you though for your input and letting me know that the order is not customizable.
I apologize, I was looking at the Chart Documents folders. The User Desktop is weird in that it displays the order in some kind of custom sorting. My guess is that it based on what document was sent to the user's bin first, but it is still not editable.