Is there any way to prevent a user from being sent flags and/or having documents routed to them?
I tried expiring them but it gives a warning, like out of office, that the user can’t see the flag – send anyway?. I tried moving them to a different location of care that the users wouldn’t have rights to and you could still find them to send flags. I couldn’t find any privileges or settings about this. Short of obsoleting them, is there anything? My reason for this workflow is that certain employees are occasional and might go several days to a month or more working in the EMR. Trying to avoid having to monitor their desktops as people often ignore the out of office message.
Thanks,
Enabling reception of flags and alerts should be an administrative option for each user account. That's s good idea.
In admin > user management, have you tried deactivating the account? I just disabled a test account and it was no longer available as a flag destination.
We are an EMR site so obsoleting would be the same as disabling I guess. I am trying to find something that doesn't involve having to change the user's settings every time they come in to work. I'll make an enhancement request when GE confirms that what I want to do isn't possible 🙂