Attaching medical records to a Medicare claim

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twerner

(@twerner)

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Can you please share your process for attaching medical records to a failed procedure for Medicare?

We believe we are following the correct procedure by creating a PWK segment, complete with an ACN and then faxing the actual records.

We continue to receive a denial with the note that medical records need to be attached even though the records have been sent repeatedly. Our billing person is about to jump off the roof.

Any help would be greatly appreciated.

Thank you.
Terri

Posted : April 27, 2016 8:22 am

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