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Hello, we went live yesterday with CPS 11.1. We previously had CPS 9.5 and didn't have the issue. We have some Dell Optiplex 760's and 780's with Windows 7 64 bit and 8GB of RAM. They have embedded video cards. Users are reporting their computers are rebooting while they are doing their charting. This only happens on fat clients, and only with these older machines. I am crossing my fingers that the latest video drivers from the Dell website will fix the issue as well as disabling the Aero effects. Has anyone else run into this?
Thanks,
Gary
Posted : March 18, 2014 4:44 am