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CCC FH SH form - removing an item

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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JBell

(@jbell)

Posts: 285

Honorable Member

Topic starter

I have been experiencing some issues when trying to remove an item off the FH-SH form (version v1.0.1.5.4). Each time I try I get a pop up telling me to press the refresh button and the remove button never seems to make any action.

I am using the section EditFHx for - then pulling the item from the list, then adding a remove reason and pressing the yellow remove button. I have even tried a variation of adding in the Save Update button. It does not seem to ever remove from the form, text translation or family hx summary box.

Any thoughts or suggestions appreciated, or a proven workflow would be great.

thanks!!

Posted : January 19, 2016 3:06 pm

dcarpenter

(@dcarpenter)

Posts: 323

Reputable Member

If you are on CPS 12.0.1, then the Refresh button in all the CCC Forms has been broken. To use the refresh button, you have to click it, then switch to a different form, and then switch back again. This will force the reset.

If it is still not working, then you may have to manually remove it. Is it only one item, or is it all Family History?

Thank you,

Daniel Carpenter

Posted : January 20, 2016 6:14 am

JBell

(@jbell)

Posts: 285

Honorable Member

Topic starter

We are running CPS 12.0.11 and experiencing this issue. We are trying to remove one item on the family history that was entered in error. Whatever combination of buttons I try it just seems as you mentioned, broken.

Posted : January 20, 2016 8:56 am

JBell

(@jbell)

Posts: 285

Honorable Member

Topic starter

Update - I found out from GE that this is a bug in this form. You are unable to remove previous entries. I upgraded our test environment to 1.4 and it is fixed.

Posted : March 3, 2016 12:46 pm

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