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Topic starter
We just installed ccc-v9 on our test environment. We did everything GE said to do in the instructions. We can not get our Well Child-ccc form to work. The entire form is blank. We are aware that this is one of the forms GE got rid of. How do we get this working in our test environment? We need to get all of the forms GE no longer supports working before we upgrade.
Posted : May 12, 2015 8:01 am
Hi Katie,
CCC-V9 has eliminated the Well Child Forms, you will have to use the Bright Future forms.
Posted : May 12, 2015 8:05 am
Topic starter
In the cccv9 release notes it says that you can recover forms from previous version. Has anyone done that?? We do not want to use the Bright Futures forms, we want to continue using the Well Child Age specific Form.
Posted : May 13, 2015 4:19 am
when i contact GE about this, they said, the only thing we can do is downgrade back to the previous version we were using. We could not use CCCv9 to use old forms.
Posted : May 13, 2015 7:06 am
Topic starter
This is straight from the GE Upgrade User Guide for cccv9.0
I am so confused. Can I or can I not use the Well Child forms with ccc9.0. I need to know before we upgrade, and GE is never helpful.
Posted : May 13, 2015 8:51 am
Yes, i have read that as well. From my understanding, when GE states recover, that means to downgrade back to your previous version. However, you might be able to recover them by trying to find those installation files for Well Child and re-installing them. See if that works, not sure if it will.
Posted : May 13, 2015 8:57 am
Do you make a copy of your CCC files? You could always place the file back into the folder to see if the form works.
Laurie
Posted : May 18, 2015 2:37 am
