We are using Remote App to deploy CPS10. We were told by GE that RemoteApp will cause freezing and lock-ups. They recommended we use Citrix. We rolled it out to a few users and those users still experienced the freezing and lock ups.
Finally was able to get GE to connect with a user that is frequently kicked out when working with charge entry yesterday. Was told that it was a known issue and will be resolved in the next update. He was actually downloading the update for himself as we were speaking. He said it should be available soon.
Here are the errors my users receive that is supposed to addressed in the next update.
09/28/2012 08:45:33.585 ERROR Process Id #5684 Thread Id #30 [CExceptionLogging] Exception! Function: SEH Exception -- 0xC0000005 - Access Violation
09/28/2012 08:45:33.586 ERROR Process Id #5684 Thread Id #30 [CExceptionLogging] Exception! Function: SEH Exception -- 0xC0000005 - Access Violation
09/28/2012 08:45:33.586 ERROR Process Id #5684 Thread Id #30 [CExceptionLogging] Exception! Function: SEH Exception -- 0xC0000005 - Access Violation
09/28/2012 08:45:33.586 ERROR Process Id #5684 Thread Id #30 [CExceptionLogging] Exception! Function: SEH Exception -- 0xC0000005 - Access Violation
09/28/2012 08:45:33.586 ERROR Process Id #5684 Thread Id #30 [CExceptionLogging] Exception! Function: SEH Exception -- 0xC015000F
09/28/2012 08:45:33.586 ERROR Process Id #5684 Thread Id #30 [CExceptionLogging] Exception! Function: SEH Exception -- 0xC015000F
09/28/2012 08:45:33.591 FATAL Process Id #5684 Thread Id #30 [ExceptionHandler] Error occurred in class SEH Exception, method CMBCChargeEntry::NextPVProcedure
0xC015000F
09/28/2012 08:45:33.623 ERROR Process Id #5684 Thread Id #7 [CExceptionLogging] Exception! Function: SEH Exception -- 0xC0000005 - Access Violation
09/28/2012 08:45:33.623 ERROR Process Id #5684 Thread Id #7 [CExceptionLogging] Exception! Function: SEH Exception -- 0xC0000005 - Access Violation
09/28/2012 08:45:33.623 ERROR Process Id #5684 Thread Id #7 [CExceptionLogging] Exception! Function: SEH Exception -- 0xC015000F
09/28/2012 08:45:33.624 ERROR Process Id #5684 Thread Id #7 [CExceptionLogging] Exception! Function: SEH Exception -- 0xC015000F
09/28/2012 08:45:33.624 ERROR Process Id #5684 Thread Id #7 [CExceptionLogging] Exception! Function: SEH Exception -- 0xC015000F
09/28/2012 08:45:33.624 FATAL Process Id #5684 Thread Id #7 [ExceptionHandler] Error occurred in class An exception was generated in SEH Exception and caught in CMainFrame::OnCmdMsg in file .\MainFrame.cpp on line 1369, method CMainFrame::WindowProc - Visit (An exception was generated in SEH Exception and caught in CMainFrame::OnCmdMsg in file .\MainFrame.cpp on line 1369)
Unknown error 0xC015000F
0xC015000F
Posted : October 4, 2012 2:07 am