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CPS 10 issues

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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redde

(@redde)

Posts: 115

Estimable Member

Topic starter

We just upgraded to CPS 10 and are having terrible issues with speed. It is taking 30 seconds or more between clicks. It has slowed the whole server down to where other applications are having slowness issues. We did this upgrade with new servers so that should not be the problem. Is any one else having slowness issues? If so is there a fix or maybe a service pack to address the issues?

Posted : April 11, 2012 4:34 am

Mitch Kwiatkowski

(@mitch)

Posts: 111

Estimable Member

Which service packs / patches have you applied so far?

Posted : April 11, 2012 5:24 am

redde

(@redde)

Posts: 115

Estimable Member

Topic starter

This is from the Help, About

Client Version: 10.0
Client Build: 218
Client Service Pack: 2
SQL Server Time/Date: 04/11/2012 14:25:36
SQL Server Version:
Sql Server 2008 R2 - 10.50.1617.0 RTM Enterprise Edition (64-bit)

Posted : April 11, 2012 5:28 am

justinbelcher

(@justinbelcher)

Posts: 130

Estimable Member

A couple things to check with regards to JBoss:

-Look for extra websites in your JBoss installation. Remove them, they can lag the application server terribly.

-JBoss throttles itself at a percentage of available ram. Make sure the machine has the recommended amount available (8gb?), even if it's not being used.

Posted : April 13, 2012 7:24 am

Anonymous

(@Anonymous)

Posts: 0

New Member Guest

I'm curious to hear if the JBoss recommendations helped the speed issue... or if you've been able to find any other remedies that have helped. We upgraded to CPS10 mid-March, and we too have been running into significant slowness in speed. Am hoping you found the solution and are willing to share? Thanks!

Posted : May 2, 2012 2:00 am

lbernucho

(@lbernucho)

Posts: 16

Eminent Member

shaverty said:

I'm curious to hear if the JBoss recommendations helped the speed issue... or if you've been able to find any other remedies that have helped. We upgraded to CPS10 mid-March, and we too have been running into significant slowness in speed. Am hoping you found the solution and are willing to share? Thanks!

It was recommended by our VAR to move JBoss to it's own server. This move along with restarting the servers weekly has helped with not only the slowness but the freezing our users would experience as well.

Posted : May 7, 2012 4:41 am

tnc

(@tnc)

Posts: 517

Honorable Member

How big is your practice? We have had separate servers since CPS 9 and have had major issues with 10. GE did do some optimization and we are walking now instead of limping severely. Still not running though. With our hardware we should be sprinting

Posted : June 7, 2012 2:56 am

acantu

(@acantu)

Posts: 722

Prominent Member

They just have bad coding and CPS 10 was not fully developed correctly. I have been making addons to help optimize processes for providers, like DocViewer, that is all that can really be done right now.

Posted : June 7, 2012 3:16 pm

Anonymous

(@Anonymous)

Posts: 0

New Member Guest

redde said:

We just upgraded to CPS 10 and are having terrible issues with speed. It is taking 30 seconds or more between clicks. It has slowed the whole server down to where other applications are having slowness issues. We did this upgrade with new servers so that should not be the problem. Is any one else having slowness issues? If so is there a fix or maybe a service pack to address the issues

We have doubled our resources on the JBoss and DB and we are still crawling in the chart and billing module.

Posted : June 8, 2012 1:26 am

Anonymous

(@Anonymous)

Posts: 0

New Member Guest

gmghelpdesk said:

We have doubled our resources on the JBoss and DB and we are still crawling in the chart and billing module.

redde said:

We just upgraded to CPS 10 and are having terrible issues with speed. It is taking 30 seconds or more between clicks. It has slowed the whole server down to where other applications are having slowness issues. We did this upgrade with new servers so that should not be the problem. Is any one else having slowness issues? If so is there a fix or maybe a service pack to address the issues

We have doubled our resources on the JBoss and DB and we are still crawling in the chart and billing module.

Posted : June 8, 2012 1:35 am

acantu

(@acantu)

Posts: 722

Prominent Member

How many desktop documents are on all your Providers desktops? In addition, how many users do you have? What is your server specs for both DB and JBoss.

Posted : June 8, 2012 1:51 am

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