Notifications
Clear all
Topic starter
We just upgraded to CPS 10 and are having terrible issues with speed. It is taking 30 seconds or more between clicks. It has slowed the whole server down to where other applications are having slowness issues. We did this upgrade with new servers so that should not be the problem. Is any one else having slowness issues? If so is there a fix or maybe a service pack to address the issues?
Posted : April 11, 2012 4:34 am
Which service packs / patches have you applied so far?
Posted : April 11, 2012 5:24 am
Topic starter
This is from the Help, About
Client Version: 10.0
Client Build: 218
Client Service Pack: 2
SQL Server Time/Date: 04/11/2012 14:25:36
SQL Server Version:
Sql Server 2008 R2 - 10.50.1617.0 RTM Enterprise Edition (64-bit)
Posted : April 11, 2012 5:28 am
A couple things to check with regards to JBoss:
-Look for extra websites in your JBoss installation. Remove them, they can lag the application server terribly.
-JBoss throttles itself at a percentage of available ram. Make sure the machine has the recommended amount available (8gb?), even if it's not being used.
Posted : April 13, 2012 7:24 am
I'm curious to hear if the JBoss recommendations helped the speed issue... or if you've been able to find any other remedies that have helped. We upgraded to CPS10 mid-March, and we too have been running into significant slowness in speed. Am hoping you found the solution and are willing to share? Thanks!
Posted : May 2, 2012 2:00 am
shaverty said:
I'm curious to hear if the JBoss recommendations helped the speed issue... or if you've been able to find any other remedies that have helped. We upgraded to CPS10 mid-March, and we too have been running into significant slowness in speed. Am hoping you found the solution and are willing to share? Thanks!
It was recommended by our VAR to move JBoss to it's own server. This move along with restarting the servers weekly has helped with not only the slowness but the freezing our users would experience as well.
Posted : May 7, 2012 4:41 am
How big is your practice? We have had separate servers since CPS 9 and have had major issues with 10. GE did do some optimization and we are walking now instead of limping severely. Still not running though. With our hardware we should be sprinting
Posted : June 7, 2012 2:56 am
They just have bad coding and CPS 10 was not fully developed correctly. I have been making addons to help optimize processes for providers, like DocViewer, that is all that can really be done right now.
Posted : June 7, 2012 3:16 pm
redde said:
We just upgraded to CPS 10 and are having terrible issues with speed. It is taking 30 seconds or more between clicks. It has slowed the whole server down to where other applications are having slowness issues. We did this upgrade with new servers so that should not be the problem. Is any one else having slowness issues? If so is there a fix or maybe a service pack to address the issues
We have doubled our resources on the JBoss and DB and we are still crawling in the chart and billing module.
Posted : June 8, 2012 1:26 am
gmghelpdesk said:
We have doubled our resources on the JBoss and DB and we are still crawling in the chart and billing module.
redde said:
We just upgraded to CPS 10 and are having terrible issues with speed. It is taking 30 seconds or more between clicks. It has slowed the whole server down to where other applications are having slowness issues. We did this upgrade with new servers so that should not be the problem. Is any one else having slowness issues? If so is there a fix or maybe a service pack to address the issues
We have doubled our resources on the JBoss and DB and we are still crawling in the chart and billing module.
Posted : June 8, 2012 1:35 am
How many desktop documents are on all your Providers desktops? In addition, how many users do you have? What is your server specs for both DB and JBoss.
Posted : June 8, 2012 1:51 am
