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CPS 11 - Current Issues

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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acantu

(@acantu)

Posts: 722

Prominent Member

Topic starter

Ok, upgrade went well. There are a few issues with CPS 11 crashing randomly, which didn't happen in CPS 10.3.

1. When you are in a chart and still editing a document ~ if times out, crashes when you re-log in.

2. Saving items in Case Management crashes Registry.

3. Code Correct - Randomly freezes during the approval process of charges.

This is what I got so far.

Posted : April 2, 2013 12:42 am

acantu

(@acantu)

Posts: 722

Prominent Member

Topic starter

Now all of a sudden Code correct doesn't work, and even after turn it off, we cannot submit our Medical / Medicare payments. Diagnosis codes are disappearing, anyone else getting this?

Posted : April 18, 2013 12:38 am

mterpenning

(@mterpenning)

Posts: 10

Eminent Member

What version of Office are you using with CPS 11?

Posted : June 21, 2013 6:30 am

Teresa

(@teresa)

Posts: 27

Eminent Member

Has your Code Correct issues been resolved? perhaps with new version of plug-in?

Posted : July 3, 2013 7:55 am

acantu

(@acantu)

Posts: 722

Prominent Member

Topic starter

no, it has not been as bad but happens every once in a while

Posted : July 3, 2013 8:25 am

chrishuff1

(@chrishuff1)

Posts: 201

Reputable Member

I've been having the same issue with the chart crashing after a time out in 10.3. Ours start when we dropped the idle time out from 99 min to 5 min, but it isn't feasible to have it for more than 5 min for us so I was hoping to see that fixed in 11 🙁

Posted : July 18, 2013 1:15 am

acantu

(@acantu)

Posts: 722

Prominent Member

Topic starter

chrishuff1 said:

I've been having the same issue with the chart crashing after a time out in 10.3. Ours start when we dropped the idle time out from 99 min to 5 min, but it isn't feasible to have it for more than 5 min for us so I was hoping to see that fixed in 11 🙁

This is not fixed in CPS 11, it works most of the time, but depending if you have a chart open or not, it will crash on you still.

Posted : July 18, 2013 4:20 am

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