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Topic starter
Hello everyone,
We've ran into an issue where the diagnosis pointer codes in our HCFA 1500 claim forms print out as "123" versus "AB" as required by our carriers.
Any thoughts on this issue would be greatly appreciated!
Thank you,
Alex
Posted : March 10, 2015 7:13 am
We are having the exact same problem. I haven't opened a ticket yet. Another problem, that seems to be related, is that the ICD codes don't print on every line. It puts the first code in A, then the second code in I. Then goes to C and K. Completely skips everything in between. Insurance carriers have been denying claims for both of these issues.
Posted : March 11, 2015 7:51 am
Topic starter
Found the instructions above. Resolved the alignment and pointer issues for us.
Hope this helps.
Alex
Posted : March 12, 2015 6:26 pm
