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We are unable to use the webcam and card scanner at the same time with Windows 7 pro and CPS 11.1. Has anyone else had this problem? Any solutions!
Posted : January 30, 2014 8:29 am
Topic starter
Anybody have any ideas on this one or experienced not being able to use the webcam and business card scanner with CPS 11.1?
Thanks!
Posted : February 17, 2014 2:52 am
We are running cps 11.1 (build 75), and we are currently testing 1 thick client with an ambir card scanner and a logitech webcam. Both are working...and the workstation is running Win7 pro.
Diane
Posted : February 20, 2014 2:19 am
georgea said:
Anybody have any ideas on this one or experienced not being able to use the webcam and business card scanner with CPS 11.1?
Thanks!
There is an issue with admin rights which disallow the writing of capture.avi to c:\. This was promised to be fixed in a future release but no information was given. That affects the webcam part. The test would be to try using the webcam with admin rights. Our workaround is to use the webcam software for the capture then import the jpg into CPS. More steps, I know, but more secure than admin rights.
Our business card scanners appear to work fine though
Mike
Tallahassee Neurological Clinic
Posted : February 24, 2014 5:44 am
