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CPS 11.1 (Webcam and Card Scanner) issue

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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georgea

(@georgea)

Posts: 76

Estimable Member

Topic starter

We are unable to use the webcam and card scanner at the same time with Windows 7 pro and CPS 11.1. Has anyone else had this problem? Any solutions!

Posted : January 30, 2014 8:29 am

georgea

(@georgea)

Posts: 76

Estimable Member

Topic starter

Anybody have any ideas on this one or experienced not being able to use the webcam and business card scanner with CPS 11.1?

Thanks!

Posted : February 17, 2014 2:52 am

dgoldsmith

(@dgoldsmith)

Posts: 38

Trusted Member

We are running cps 11.1 (build 75), and we are currently testing 1 thick client with an ambir card scanner and a logitech webcam. Both are working...and the workstation is running Win7 pro.

Diane

Posted : February 20, 2014 2:19 am

tnc

(@tnc)

Posts: 517

Honorable Member

georgea said:

Anybody have any ideas on this one or experienced not being able to use the webcam and business card scanner with CPS 11.1?

Thanks!

There is an issue with admin rights which disallow the writing of capture.avi to c:\. This was promised to be fixed in a future release but no information was given. That affects the webcam part. The test would be to try using the webcam with admin rights. Our workaround is to use the webcam software for the capture then import the jpg into CPS. More steps, I know, but more secure than admin rights.

Our business card scanners appear to work fine though

Mike

Tallahassee Neurological Clinic

Posted : February 24, 2014 5:44 am

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