Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

CPS 12 "Read Only Mode"

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

4 Posts

3 Users

0 Reactions

74 Views

RSS

mbickford@watervillepediatrics...

(@mbickfordwatervillepediatrics-com)

Posts: 4

Active Member

Topic starter

Does anyone know why or how this happens and how to make it go away?

Posted : February 3, 2015 8:01 am

lyocher

(@lyocher)

Posts: 41

Trusted Member

This ocurrs when more than one user is attempting to access an account. You will receive this pop up message if another user is currently working in the patient's account before you. It will allow you to still enter in the account to view, however you will not be able to edit or make any changes in a "read only" mode.

Hopefully this helps.

Posted : February 3, 2015 8:07 am

mbickford@watervillepediatrics...

(@mbickfordwatervillepediatrics-com)

Posts: 4

Active Member

Topic starter

Thank you for your answer. But, in the above image you will see that it reads "This patient record has been locked by ." and it doesn't fill in the person's name. Something similar that is happening to us is this:

One of our users was trying to update a providers schedule template but was then "kicked out" of CPS12. She logged back in and this was the message she got. I deleted her session via the db server but she still receives this error. Any help would be appreciated.

Posted : February 3, 2015 9:41 am

lkeith

(@lkeith)

Posts: 457

Honorable Member

I know in Administration, if someone has someone's record open and someone else tries to open it, we get a flag that the record is being updated by "User Name" do you want to view as read only.

In Registration, if some one has a patient's registration open, another use will get the prompt that "User Name" is updating record do you want to go in as Read only? We have also had someone have the patient's registration open and it cause issues when the provider tried to document in the chart.

The screen print you attached where the user was kicked out of the system sounds like the flag that is set when you have a record open didn't get reset when you deleted her session. If you haven't reported it to GE Support and the record is still locked, I would report it. They will probably need to get on and reset it.

Posted : February 3, 2015 1:44 pm

Share:

24 Forums
9,940 Topics
39.9 K Posts
0 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0