Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

CPS 12.09 patch 1 issues/solutions

Page 1 / 2 Next

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

23 Posts

10 Users

0 Reactions

143 Views

RSS

lic08

(@lic08)

Posts: 286

Reputable Member

Topic starter

Hi All, we just upgraded to CPS 12.09 patch 1 from 12.07 over the weekend and wanted to start a post for all the issues/solutions.

Right off the bat after the upgrade problem search crashes every time we search for a dx code. The solution was to reinstall jboss.

Posted : July 13, 2015 3:56 am

JenWagaman

(@jenwagaman)

Posts: 74

Trusted Member

Good to know.

Did you by anychance also apply the 'special' knowledgebase update (in addition to June's regular KB update)?

Posted : July 13, 2015 4:14 am

lic08

(@lic08)

Posts: 286

Reputable Member

Topic starter

I'm not aware of any "special" KB.

Posted : July 13, 2015 4:22 am

JenWagaman

(@jenwagaman)

Posts: 74

Trusted Member

I think it was just made available on Friday. This is what the CEMR release notes state it contains (below): (CPS release notes I imagine are similar). They are on the GE service portal page.

(We are about to install in our Test environment, and I was curious if you had done this or not).

• This package contains updates for ICD and CPT codes for CEMR 9.8 to support enhanced problem search functionality
• Enlarged the problem code set by adding approximately 70,000 new problems
• Knowledgebase updates for CEMR 9.8 now have keywords for problem Quick Search and Full Search functionality
• One-to-one mapping of ICD-9 to ICD-10 code. CEMR 9.8.10 (Service Pack 10) will be required for additional problem content:
o Non-billable problem codes will be identified during problem search and will not be selectable for use
o Consistent display of both ICD-9 and ICD10 codes within Problem search and custom problem list by specialty tables

Posted : July 13, 2015 4:33 am

mdoak

(@mdoak)

Posts: 92

Estimable Member

We've run into this before after a service pack (6 and 9 both) and you will probably have to uninstall/reinstall JBOSS (after uninstall, blow away c:\program files\centricity practice solution\jboss for good measure) and reinstall your website. For whatever reason, the CPS website/JBOSS is a house of cards and I haven't been able to find a better solution and the last time I asked GE, they suggested the same thing.

Also, where is SP9 Patch 1 available?? I don't see it in server setup or on the engage.gehealthcare.com website?

Posted : July 13, 2015 4:36 am

lic08

(@lic08)

Posts: 286

Reputable Member

Topic starter

I still don't see the "special" kb. I see a special update release notes under Diagnosis and procedures but i don't see any downloads. Any we did apply the june 2015 kb and the june 2015 icd and cpt codes.

Posted : July 13, 2015 4:49 am

lic08

(@lic08)

Posts: 286

Reputable Member

Topic starter

Another issue is that a bunch of doctors are complaining about locked documents after the upgrade.

Posted : July 13, 2015 5:03 am

JenWagaman

(@jenwagaman)

Posts: 74

Trusted Member

Yes, sorry for confusion, I meant the CPT/ICD update that goes on top of June's KB update.

"Special ICD / CPT Codes Download Package to be added on top of the June 2015 Full Knowledgebase ".

Thanks!

Posted : July 13, 2015 5:05 am

lic08

(@lic08)

Posts: 286

Reputable Member

Topic starter

We did apply the special update but we did it before applying the june kb. I wonder what would happen?

Posted : July 13, 2015 5:28 am

Davit

(@davit)

Posts: 1

New Member

Where is SP9 Patch 1? I don't see it on the portal website?

Did I miss something?

Posted : July 13, 2015 2:27 pm

Marketing Committee

(@marketing_committee)

Posts: 358

Reputable Member

I think you have to request patch 1. Also my understanding of the special update is to prepare our systems for SP10.

Posted : July 13, 2015 6:15 pm

lic08

(@lic08)

Posts: 286

Reputable Member

Topic starter

Yes GE sent us the patch because we needed a fix in the patch that was not in sp9.

Posted : July 14, 2015 4:06 am

lic08

(@lic08)

Posts: 286

Reputable Member

Topic starter

Was told by GE that the upgrade affects the hosted claims causing it to freeze at times.

Posted : July 14, 2015 5:35 am

Marketing Committee

(@marketing_committee)

Posts: 358

Reputable Member

lic08, the SP9 or SP9 Patch 1 caused the freeze? or is Patch 1 fix the freeze?

Posted : July 14, 2015 5:56 am

lic08

(@lic08)

Posts: 286

Reputable Member

Topic starter

not sure which but i assumed it was more sp9 with or without the patch.

update:

GE said they have patch it on their end. So we will see.

Posted : July 14, 2015 6:00 am

Page 1 / 2 Next

Share:

24 Forums
9,940 Topics
39.9 K Posts
1 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0