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CPS 12.3 SP1/SP2: End-of-Life

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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chaddix

(@chaddix)

Posts: 177

Estimable Member

Topic starter

During a meeting yesterday with athenaHealth, we learned that CPS 12.3.1 and 12.3.2 will no longer be supported after 6/30/2020. Starting 7/1/2020, only versions 12.3.3 and forward will be supported.

Perhaps this is common knowledge, but it was certainly news to all members of our team. Just passing this along as a FYI to other sites who are not yet on 12.3.3.

Posted : February 14, 2020 4:06 am

mjharunk

(@mjharunk)

Posts: 191

Reputable Member

On Wednesday's v20 webinar they stated that they support the current and previous 2 versions of their products. I'm not as up-to-date on CPS vs. CEMR versioning, but I would think that the difference between 12.3.2 and 12.3.3 is a Service Pack and not a version release.

Posted : February 14, 2020 4:10 am

chaddix

(@chaddix)

Posts: 177

Estimable Member

Topic starter

We have also heard the same message: the current and previous 2 versions were supported, with no mention of service pack. This was the first time we had heard that 12.3.1 and 12.3.2 would not have support. There was a webinar today and we inquired about end of life for 12.3.x, and were told that there is no end of life date for 12.3.x. Unfortunately, we're receiving inconsistent messages.

Posted : February 14, 2020 9:31 am

chaddix

(@chaddix)

Posts: 177

Estimable Member

Topic starter

Good news - We have learned that this information is incorrect. All versions of CPS 12.3.x will continue to be supported by athenaHealth for the foreseeable future.

Posted : February 17, 2020 10:34 am

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