Notifications
Clear all
Topic starter
At CHUG in Austin, our claims management supervisor spoke to a couple of people that recommended pulling in all remittance files received each day and putting them into a batch that is dated into the future. Then as we "work" them, the staff would move them to a batch with that date that it is being worked. She implemented the process when we returned but we have had an incident where a patient's account produced a statement before the remittance was worked and moved to a current date. So, the statement was dated 11/15/16 but the payments/ins adjustments were dated 11/20/16.
Just wondering if other clients are processing remittance in this fashion and if they have run into this type of issue. We do statement processing daily.
Thanks,
Linda
Posted : November 21, 2016 5:46 am
