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Does anyone have a report to pull the percentage of patients who have paid and did not pay their copay's.
Thanks in advance,
Thank you,
Tonya M. Racine
NSHOA Cancer Center
Assistant Director of Billing
[email protected]
Work phone 631-675-5334
Cell phone 253-455-9227
Posted : October 7, 2016 8:16 am
We look at this quarterly, but it could be done monthly.
1. From billing, select patients during the period with a personal balance of $0.01+ and define locations you want to see (to see who still owes). The total of all personal balances outstanding is at the bottom of the screen.
2. From Reports, select payments, payment types you want to include (i.e. pt pymt, portal pymt, etc.), and select dates you want. (This will give you a total of all personal balances that were already paid.)
3. Add the two totals (to get the total amount actually owed by patients during the period).
4. Divide #1 by #3 to get the percentage of personal payments missed during the period.
This, of course, also relies on accurate billing estimates at check out when it comes to deductibles, coinsurance, etc. We keep our fee schedules tight and our insurance checks current.
Hope that helps! Have a good weekend! =)
Posted : October 7, 2016 8:58 am
