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CPS User Security - Read-Only

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

3 Posts

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nicholasdaa

(@nicholasdaa)

Posts: 1

New Member

Topic starter

Hi,

I've got a CPS 12 demo setup and am having issues accessing user security within Administration.

I am quite new to CPS front-end administration and am primarily a Citrix/systems engineer.

I've attached a picture of the error.

http://imgur.com/a/9GYOa

Let me know if you need any more info.

Thanks,

Nick

Posted : October 18, 2016 11:27 am

Scott Forest

(@sforest)

Posts: 527

Honorable Member

only one person can be in security at a time. This is for the entire enterprise, so even if Lori is in the security of another user you wouldn't be able to go into security at all. You will get that message. If you are getting this message and Lori isn't in security anymore, sometimes it takes a bit for it to figure that out, especially if you are on different servers. I find that changes are immediate when on the same citrix box but takes a bit when on different boxes.

Posted : October 19, 2016 3:27 am

JuanTorres

(@juantorres)

Posts: 17

Active Member

This query will kick a stuck user from CPS security.

--Run this query first

select al.LockId
from AppSession aps
join AppLocks al ON aps.AppSessionId = al.AppSessionId
WHERE al.ObjectId = -1

--If only one value listed, paste LockId into query below

DELETE FROM AppLocks WHERE LockId = 3495528

Posted : October 25, 2016 8:25 am

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