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I would like to find out how other customers on CPS 12 PM are handling children that are in state custody such as a girls home or foster care. Who do you put as the guarantor of the account?
On our previous PM system, we had an account with the kids 'linked' as patients to the account. These kids have medicaid so in most cases, there isn't a balance to be billed. When we 'converted' our demographics, these accounts are still loaded that way but twice now, we have had the guarantor changed to another guarantor who has nothing to do with the kids. Unfortunately, with the lack of information in the activity log, it is hard to determine who, what, when it was changed so would like to get an idea of how others are handling these types of situations.
Thanks,
Linda
Posted : May 4, 2015 8:18 am
